Telecommunications operator, Australia
An Australian telco operation transferred in 18 months
Transferred in 18 months
01
Overview
Service line: GCC Solutions, build operate transfer.
02
The Challenge
The operator needed dependable delivery capacity across time zones, stood up quickly, with a defined end point for handover.
03
Our Solution
SSGSERV launched the center from a signed contract, ran operations with regular performance reporting, and completed the transfer on an 18 month plan agreed at the start.
04
Key Results
01
A working center handed to the operator in 18 months.
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