The GCC-as-a-Service Model
Scale mission-critical operations without investing in local infrastructure. Go live with a custom-built, production-ready team, with first delivery in 45 days from signed contract.
Move from "outsourcing" to ownership.
Building a traditional Global Capability Center requires months of legal structuring, real estate acquisition, and talent sourcing. Our model eliminates these barriers.
Since 2015, we have served as a specialized GCC partner for OEMs, SaaS providers, and global enterprises, providing the enterprise-grade operational backbone embedded seamlessly under your brand.
Zero Entity Setup
Launch your offshore operations with no entity setup or compliance burden.
Cost Efficiency
Achieve 30–50% lower delivery costs while maintaining enterprise-grade governance.
OEM-Native Execution
Fully invisible operation with zero SSGSERV branding, your vendor brand never dilutes your corporate identity.
Deployable talent on demand. First delivery in 45 days.
When deals demand rapid execution and aggressive SLAs, we deliver with precision. We go from signed contract to first delivery in 45 days, allowing rapid onboarding and deployment for urgent or late-stage client engagements without compromising quality.
Build
We design the center and recruit and develop the team around your standards.
Launch
Delivery goes live under your brand, from signed contract to first delivery in 45 days.
Operate
We run operations under clear governance with regular reviews.
Scale
Capability grows as your needs grow.
Transfer
When you are ready, the center moves to you, team, processes and infrastructure included.
10,000 seats. 6 continents. Unbreakable continuity.
Your custom-built team does not operate in a vacuum. They are supported by a world-class physical and technological infrastructure designed for high-pressure scenarios.
See coverage mapPrimary Capability
A combined 8,000-seat Global Capability Center operating as a 24/7 command center with redundant systems and mirrored SLAs.
Unmatched Redundancy
A 2,000 seat geo redundant backup network across four sites in Srinagar, Mysore, Indore and Noida, with 500 seats at each, ensures synchronized failover for seamless continuity.
Global Support Regions
Active operations and talent pools across the US, UK, India, Middle East, and the Philippines.
Extreme Accountability
Robust project management and transparency protocols built into every engagement, backed by real-time KPI dashboards.
Four handovers. Four clients who now run what we built.
The partner for your first GCC. Proven across four industries, five markets and ten years.
UK hardware maintenance company: our first GCC, run for ten years and handed over in 2026
A UK hardware maintenance company wanted its own India centre without building it alone. SSGSERV built it from scratch in 2016, ran every function but logistics, grew it from 15 to 100 people, and handed it over in 2026.
US real estate brokerage: a full platform live in 45 days, and the company that runs it handed over in two years
A US brokerage needed a technology platform and a team to run it, without building an engineering organisation. SSGSERV launched an end-to-end platform in 45 days, hosted and ran it, then transferred platform, team and Indian entity in two years.
Digital health platform: from 30 to 155 people, then handed over function by function with no break in service
A digital health platform needed a compliant operations team it could one day own. SSGSERV grew the team from 30 to 155, then transferred it by geography and function, with no break in service.
New Zealand telco: a hybrid captive live in 30 days, scaled to 35 and taken over on schedule
A New Zealand telco wanted its own team in India from day one, with a partner to run it until it was ready. SSGSERV went live in 30 days, scaled from 10 to 35 people at 98% SLA, and handed over operations on the planned date.
Ready to bypass the 12-month GCC setup?
Stop losing time to administrative red tape and multi-vendor coordination.
