Accounts Receivable

End-to-end management of customer invoicing, collections, and cash application.

What We Deliver

Our Accounts Receivable service provides comprehensive management of customer invoicing, payment processing, collections, and cash application. We generate accurate invoices, deliver them promptly, track payment status, follow up on overdue accounts, resolve payment disputes, and apply cash receipts correctly. Our AR specialists maintain positive customer relationships while accelerating cash collection—reducing Days Sales Outstanding (DSO), improving cash flow, and minimizing bad debt write-offs through proactive credit management and systematic collection processes. We adapt to your specific requirements, working within your existing processes and workflows to deliver excellence tailored to your business needs. Our Accounts Payable service manages the complete procure-to-pay cycle including invoice receipt, validation, approval routing, payment processing, and vendor management. We perform three-way matching (PO, receipt, invoice), route invoices for approval, schedule payments optimizing cash flow, process payments via check/ACH/wire, and maintain vendor relationships. Our AP specialists capture early payment discounts, prevent duplicate payments, ensure compliance with payment terms, and provide spend visibility—improving vendor relationships while maintaining strong cash management.

Invoice generation and delivery ensuring accuracy and timely customer billing

Cash application matching payments to invoices and resolving discrepancies

Collections management with systematic follow-up on overdue accounts

Dispute resolution coordinating with sales and operations to clear payment blocks

Aging analysis and reporting providing visibility into receivables portfolio

Customer account management maintaining accurate records and communication history

Invoice processing with three-way matching (purchase order, receipt, invoice)

Automated approval workflows routing invoices to appropriate approvers

Payment scheduling optimizing cash flow while meeting vendor terms

Multi-method payment processing (check, ACH, wire, credit card, international)

Vendor management maintaining accurate records and resolving issues

Exception handling for mismatches, disputes, and urgent payments

Frequently Asked Questions

How do you reduce Days Sales Outstanding (DSO)?

We accelerate cash collection through prompt invoicing, proactive follow-up starting at 30 days, escalating communication for aged receivables, early payment discounts, automated payment reminders, dispute resolution prioritization, and regular AR aging reviews—typically reducing DSO by 15-25%.

What's your collections approach?

We follow systematic processes: friendly reminders at 30 days, phone follow-up at 45 days, escalation to management at 60+ days, payment plan negotiations when appropriate, and coordination with collections agencies for severely delinquent accounts—maintaining customer relationships while accelerating payment.

How do you handle payment disputes?

We investigate discrepancies, coordinate with sales/operations/customer service, gather supporting documentation, communicate resolution to customers, process credits/adjustments when warranted, and document dispute history—resolving 80%+ of disputes within 10 business days.

Can you manage international receivables?

Yes. We handle multi-currency invoicing, foreign exchange considerations, international payment methods (wire, SWIFT, local clearing), VAT/GST requirements, export documentation, and country-specific regulations—ensuring compliant international AR operations.

What AR reporting do you provide?

We deliver AR aging reports, DSO metrics, collection effectiveness, bad debt analysis, customer payment history, largest receivables, disputed invoices, and cash forecast—providing finance teams visibility into receivables health and collection opportunities.

How do you ensure accuracy in invoice processing?

We implement three-way matching verifying invoice details match purchase orders and receipts, validate calculations, check for duplicates, verify account coding, obtain proper approvals, and maintain detailed audit trails—achieving 99%+ accuracy in payment processing.

What's your invoice processing timeline?

Standard invoices are processed within 2-3 business days from receipt. We expedite urgent invoices same-day when needed. Payment scheduling considers discount terms (2/10 net 30), due dates, and cash flow requirements—maximizing early payment discounts while optimizing working capital.

How do you prevent duplicate payments?

We check invoice numbers against payment history, flag duplicate vendor/amount combinations, validate unique invoice numbers, review for resubmissions, and maintain centralized invoice repository—preventing duplicate payments that historically cause 0.5-2% financial leakage.

Can you handle international vendor payments?

Yes. We process international payments via wire transfer (SWIFT), handle foreign currencies, manage bank fees, coordinate payment documentation, comply with international regulations, and maintain foreign vendor relationships—ensuring timely global payment operations.

What AP reporting do you provide?

We deliver AP aging, cash requirements forecasts, payment runs, discount capture analysis, vendor spending, exception reports, payment status, and days payable outstanding (DPO)—providing finance teams visibility for cash management and vendor relationship decisions.